Data protection declaration

1) Information about the collection of personal data

1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to all data that can be used to personally identify you.

1.2 For security reasons and to protect the transmission of personal data and other confidential content, this website uses (z.B. Orders or inquiries to the controller) use SSL or TLS encryption. You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser bar.

2) Data collection when visiting our website

If you use our website for informational purposes only, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

Our visited website
Date and time of access
Amount of data sent in bytes
Source/reference from which you came to the page
Browser used
Operating system used
IP address used (if applicable: in anonymized form)

The data will not be passed on or used for any other purpose. However, we reserve the right to subsequently review the server log files if there are concrete indications of illegal use.

When you visit our online store and create a shopping cart or begin the checkout process, we store your email address and shopping cart information to send you a reminder email if you do not complete your purchase. This data processing is based on our legitimate interest (Art. 6 (1) (f) GDPR) to help you complete your purchase and improve your user experience.

We only store your data for reminder emails for a limited period of 30 days unless you have expressly consented to longer storage.

3) Cookies

To make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process certain user information to an individual extent, such as browser and location data as well as IP address values. Persistent cookies are automatically deleted after a specified period of time, which can vary depending on the cookie.

Some cookies are used to simplify the ordering process by saving settings (z.B. Remembering the contents of a virtual shopping cart for a later visit to the website).

We may work with advertising partners to help us make our website more interesting for you. For this purpose, cookies from partner companies will also be stored on your hard drive when you visit our website (third-party cookies).If we work with the aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following paragraphs.

Please note that you can set your browser to inform you about the use of cookies and to decide individually whether to accept them or to reject cookies in certain cases or generally. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for the respective browsers at the following links:

Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) Contact

When you contact us (z.B. via contact form or email) personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or for establishing contact and the associated technical administration. Your data will be deleted after your request has been finally processed. This is the case if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention periods to the contrary.

5) Data processing when opening a customer account and for contract processing

Personal data is collected and processed when you provide it to us to execute a contract or when opening a customer account. The data collected can be seen on the respective input forms. You can delete your customer account at any time by sending a message to our address. We store and use the data you provide to process the contract. After the contract has been fully processed or your customer account has been deleted, your data will be blocked in accordance with retention periods under tax and commercial law and deleted after these periods have expired, unless you have expressly consented to further use of your data or we have reserved the right to further use of the data as permitted by law, about which we will inform you accordingly below.

6) Use of your data for direct marketing

Subscribe to our email newsletter

By providing your personal data, you agree that we may use this data to send you newsletters.

We save your IP address entered by your Internet Service Provider (ISP), as well as the date and time of registration, so that we can trace any possible misuse of your email address at a later date. The data we collect when you register for the newsletter will be used exclusively for the purposes of contacting you for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be immediately deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

7) Data processing for order processing

7.1 The personal data we collect will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned credit institution as part of the payment processing, insofar as this is necessary for the payment processing. If payment service providers are used, we will explicitly inform you of this below.

7.2 Use of payment service providers (payment services)

- Paypal
When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "purchase on account" or "payment by installments" via PayPal, we will pass your payment data to PayPal (Europe) as part of the payment processing. S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). The data will only be passed on to the extent necessary for payment processing.
PayPal reserves the right to conduct a credit check for payment methods such as credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be passed on to credit agencies based on PayPal's legitimate interest in determining your ability to pay. PayPal uses the results of the credit check regarding the statistical probability of default to decide whether to provide the respective payment method. The credit check may contain probability values (so-called score values). To the extent that score values are included in the credit check result, they are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is used to calculate the score values. For further data protection information, including information on the credit agencies used, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for contractual payment processing.
- Stripe
If you choose a payment method from the payment service provider Stripe, payment processing will be carried out by the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we will pass on the information you provided during the ordering process, along with information about your order (name, address, account number, bank sort code, credit card number, invoice amount, currency, and transaction number, if applicable). Your data will be passed on exclusively for the purpose of payment processing with the payment service provider Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. Further information on Stripe's data protection can be found at the URL https://stripe.com/ch/terms
- The privacy policy for the payment provider Klarna can be found via the following link: Klarna privacy policy

8) Use of social media: social plugins

8.1 Facebook as standard plugin

Our website uses so-called social plugins ("plugins") from the social network Facebook, which is operated by Facebook Ireland Limited, 4 Grand Canal Quay, Square, Dublin 2, Ireland ("Facebook"). The plugins are marked with a Facebook logo or the words "Facebook Social Plugin" or "Facebook Social Plugin."An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly associate your visit to our website with your Facebook profile. If you interact with the plug-ins, for example, by clicking the "Like" button or leaving a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

If you do not want Facebook to directly associate the data collected through our website with your Facebook profile, you must log out of Facebook before visiting our website. You can also prevent the loading of Facebook plugins and thus the data processing described above in the future using add-ons for your browser. z.B. with the script blocker “NoScript” (http://noscript.net/).

For information on the purpose and scope of data collection and the further processing and use of data by Facebook, as well as your rights and setting options for protecting your privacy, please refer to Facebook’s privacy policy:
http://www.facebook.com/policy.php

8.2 Instagram as a standard plugin

Our website uses so-called social plugins ("plugins") from the online service Instagram, which is operated by Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, e.g., in the form of an "Instagram camera." An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to the Instagram servers. The content of the plugin is transmitted directly from Instagram to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page on our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted from your browser directly to an Instagram server in the USA and stored there.

If you are logged in to Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plug-ins, for example, by clicking the "Instagram Camera" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts.

If you do not want Instagram to directly associate the data collected through our website with your Instagram account, you must log out of Instagram before visiting our website. You can also prevent the loading of Instagram plugins and thus the data processing described above in the future using add-ons for your browser. z.B. with the script blocker “NoScript” (http://noscript.net/).

For information on the purpose and scope of data collection and the further processing and use of data by Instagram, as well as your rights and setting options for protecting your privacy, please refer to Instagram’s privacy policy: https://help.instagram.com/155833707900388/

9) Use of social media: videos

Use of YouTube videos

This website uses the YouTube embedding function to display and play videos from the provider “YouTube”, which belongs to Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”).

This uses the extended data protection mode, which, according to the provider, only initiates the storage of user information when the video(s) is played. When embedded YouTube videos are played, the provider "YouTube" uses cookies to collect information about user behavior. According to information from "YouTube," these cookies are used, among other things, to collect video statistics, improve user-friendliness, and prevent abusive behavior. If you are logged in to Google, your data will be directly assigned to your account when you click on a video. If you do not wish to be assigned to your YouTube profile, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Art. 6 (1) lit.f GDPR based on Google's legitimate interests in displaying personalized advertising, market research, and/or tailoring its website to meet your needs. You have the right to object to the creation of these user profiles; you must contact YouTube to exercise this right. Using YouTube may also result in the transfer of personal data to Google LLC's servers in the USA.
Regardless of whether the embedded videos are played, a connection to the Google network is established each time this website is accessed, which may trigger further data processing operations without our control.

In the event of the transfer of personal data to Google LLC, based in the USA, Google LLC has certified itself for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Further information on data protection at “YouTube” can be found in the provider’s privacy policy at: https://www.google.de/intl/de/policies/privacy

10) Online Marketing

Use of Google Ads Conversion Tracking

This website uses the online advertising program "Google Ads" and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). We use Google Ads to draw attention to our attractive offers using advertising materials (so-called Google Adwords) on external websites. We can determine the success of individual advertising measures in relation to the data from the advertising campaigns. This is in our interest to show you advertising that is of interest to you, to make our website more interesting for you, and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on a Google Ads ad. Cookies are small text files that are stored on your computer system. These cookies typically expire after 30 days and are not used for personal identification.If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to create conversion statistics for Google Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users. If you do not want to participate in tracking, you can block this use by deactivating the Google Conversion Tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics. When using Google Ads, personal data may also be transmitted to the servers of Google LLC in the USA.

You can find further information about Google’s privacy policy at the following internet address: https://www.google.de/policies/privacy/

You can permanently deactivate cookies for advertising preferences by preventing them through the appropriate settings in your browser software or by downloading and installing the browser plug-in available under the following link:
https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have deactivated the use of cookies.

11) Web analysis services

Google (Universal) Analytics

Google (Universal) Analytics
This website uses Google (Universal) Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google (Universal) Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your shortened IP address) is typically transferred to a Google server and stored there. This may also include transmission to Google LLC servers in the USA.
This website uses Google (Universal) Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization of the IP address by shortening it and excludes direct personal reference. This extension will shorten your IP address beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server. LLC.in transferred to the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide us with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google (Universal) Analytics will not be merged with other Google data.
You can prevent cookies from being saved by selecting the appropriate settings in your browser. However, please note that if you do this, you may not be able to use all of the features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data on this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again): Deactivate Google Analytics
Further information on Google (Universal) Analytics can be found here: https://policies.google.com/privacy?hl=de&gl=de
In the event of the transfer of personal data to Google LLC, based in the USA, Google LLC has certified itself for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

Usage of Microsoft Clarity

We work with Microsoft Clarity and Microsoft Advertising to understand how you use and interact with our website using behavioral metrics, heatmaps, and session replays to improve and market our products/services. Website usage data is collected using first- and third-party cookies and other tracking technologies to determine product/service popularity and online activity. We also use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement

12) Retargeting/ Remarketing/ Recommendation Advertising

Facebook Custom Audience via the pixel process
This website uses the "Facebook Pixel" of Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook"). If you give your explicit consent, this allows us to track user behavior after they have seen or clicked on a Facebook ad. This process is used to evaluate the effectiveness of Facebook ads for statistical and market research purposes and can help optimize future advertising campaigns.
The data collected is anonymous to us, meaning it does not allow us to draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy (https://www.facebook.com/about/privacy/). You can allow Facebook and its partners to serve ads on and outside of Facebook. A cookie may also be stored on your computer for these purposes.These processing operations are carried out exclusively with the granting of express consent.
Consent to the use of the Facebook pixel may only be given by users older than 13. If you are younger, we ask you to ask your legal guardian for permission.
To deactivate the use of cookies on your computer, you can configure your Internet browser so that no more cookies can be stored on your computer in the future or that cookies that have already been stored are deleted. However, deactivating all cookies may result in some functions on our website no longer being able to function. You can prevent the use of cookies by third parties such as z.BYou can also deactivate Facebook on the following Digital Advertising Alliance website: http://www.aboutads.info/choices/

Google Ads Remarketing
Our website uses Google Ads Remarketing, which allows us to advertise this website in Google search results and on third-party websites. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5.W5, Ireland (“Google”). For this purpose, Google places a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit.
Further data processing only takes place if you have given Google your consent to linking your internet and app browsing history to your Google Account and using information from your Google Account to personalize ads you view on the web. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google will temporarily link your personal data with Google Analytics data to create target groups. When using Google Ads Remarketing, personal data may also be transferred to the servers of Google LLC in the USA.
You can permanently deactivate the setting of cookies for ad preferences by downloading and installing the browser plug-in available under the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can register with the Digital Advertising Alliance at www.aboutads.info about the use of cookies and configure the settings accordingly. Finally, you can set your browser to inform you about the use of cookies and decide whether to accept them individually or to exclude cookies in certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.
In the event of the transfer of personal data to Google LLC, based in the USA, Google LLC has certified itself for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information and the privacy policy regarding advertising and Google can be found here:
https://www.google.com/policies/technologies/ads/

13) Tools and Other

- Google Web Fonts
This site uses so-called web fonts for the uniform display of fonts provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). When you visit a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.
For this purpose, the browser you use must establish a connection to Google's servers. This may also result in the transmission of personal data to Google LLC's servers in the USA. This allows Google to know that our website was accessed via your IP address. Google Web Fonts is used to ensure a consistent and appealing presentation of our online offerings. If your browser does not support web fonts, a standard font from your computer will be used.
In the event of the transfer of personal data to Google LLC, based in the USA, Google LLC has certified itself for the US-European data protection agreement "Privacy Shield," which guarantees compliance with the data protection level applicable in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/policies/privacy/

14) Rights of the data subject

The Swiss Data Protection Act grants you the right to know, free of charge, whether and what personal data we store about you. You also have the right to have inaccurate information corrected or deleted. Legal retention periods remain reserved (see, in particular, Articles 957 and 962 of the Swiss Code of Obligations).
Requests for information must be submitted to us in writing. In connection with requests for information or deletion, we reserve the right to request appropriate proof of identity.

15) BEST Currency Converter

By using our website, you (the visitor) consent to third parties processing your IP address to determine your location for currency conversion purposes. You also consent to this currency being stored in a session cookie on your browser (a temporary cookie that is automatically removed when you close your browser). We do this to ensure that the selected currency remains selected and consistent while browsing our website, so that prices can be converted into your (the visitor's) local currency.